Privacy policy

Privacy Policy

Last updated: [DATE OF PUBLICATION]

This Privacy Policy explains how iCharger collects, uses and shares personal information when you visit https://icharger.store, place an order, contact us or use our services.

1. Who Is Responsible for Your Information?

The controller responsible for the processing described in this policy is:

Trading name: iCharger
Registered address: 3580 TISZAÚJVÁROS, JÓZSEF ATTILA ÚT 9
Business registration number: 62954619

References to “iCharger”, “we”, “us” and “our” mean this business.

2. Information We Collect

Depending on how you interact with us, we collect:

• Contact and account information: Your name, email address, telephone number, addresses and account details.

• Order information: Products ordered, purchase history, delivery instructions, returns, refunds and warranty requests.

• Payment-related information: Payment method, transaction references, payment status and limited payment details made available by payment providers.

• Device and browsing information: IP address, browser and device information, pages viewed, interactions, referral information and cookie identifiers.

• Communications: Messages, attachments, reviews and other information you choose to send us.

• Privacy and marketing preferences: Consent choices, subscriptions, withdrawals and privacy requests.

Payment providers process the payment credentials needed to complete transactions. Please do not send full card numbers, card security codes or payment verification codes to our customer service.

We obtain information directly from you, automatically through permitted website technologies, and from providers involved in payments, delivery, fraud prevention and other services you use.

3. Why We Use Your Information

When relying on legitimate interests, we consider the impact on your rights and freedoms.

Information necessary for an order is needed to fulfil that order. You do not have to provide optional marketing consent to make a purchase.

4. Who Receives Your Information?

We disclose information where necessary to:

• Shopify, which provides our ecommerce platform.

• Payment providers, to process payments, refunds and payment-related checks.

• Delivery and fulfilment providers, to prepare, ship and deliver orders.

• Customer support and communications providers, to manage enquiries and messages.

• Consent and privacy service providers, to record choices and process privacy requests.

• Analytics and advertising providers, subject to applicable consent and opt-out requirements.

• Accountants, professional advisers and authorities, where necessary for legal obligations, disputes or protecting legal rights.

Providers used by this store, in addition to Shopify:

Some providers process data on our instructions. Others act as independent controllers for particular activities, as explained in their own privacy notices.

We do not routinely send customer support correspondence or payment credentials to advertising platforms.

5. Shopify

Our store is hosted on Shopify. Shopify processes information to operate the platform, support checkout and provide related services.

Depending on the features enabled and your choices, Shopify may also process information for its own purposes, including services described in its privacy policy.

See Shopify’s Privacy Policy for details and Shopify’s Privacy Portal for available privacy controls.

6. Cookies & Similar Technologies

We use cookies and similar technologies to operate the store, remember preferences and, where permitted, measure website use and support advertising.

Necessary technologies support functions such as the shopping cart, security and checkout.

Optional technologies may support analytics, personalised advertising and measurement. Where prior consent is required, these technologies must remain inactive until you consent.

Our cookie information should identify the technologies actually used, their purposes, providers and durations. Browser settings provide additional controls, although blocking necessary cookies can affect store functionality.

7. Advertising & Marketing

Where permitted, we and our advertising partners use browsing and purchase-related information to measure campaigns and show more relevant advertisements. This may involve identifiers and activity across different websites.

You can withdraw optional advertising consent through our cookie controls.

You can unsubscribe from promotional emails using the unsubscribe link. If SMS marketing is offered, you can use the instructions in the message or contact us to withdraw your consent.

Entering a telephone number for delivery does not, by itself, subscribe you to SMS marketing.

Unsubscribing from marketing does not stop necessary messages about orders, payments, safety or service requests.

8. U.S. State Privacy Choices

Where applicable, certain advertising disclosures may constitute a “sale”, “sharing” or processing for “targeted advertising” under U.S. state privacy laws, even without a monetary payment.

Depending on your residence and applicable law, you may request access, correction, deletion or a copy of your information, and opt out of relevant advertising disclosures. You may also have the right to appeal a denied request.

We honour recognised opt-out preference signals, including Global Privacy Control, where required by applicable law. Browser-based choices may apply to the browser and device used; additional steps may be needed on other devices.

You will not receive discriminatory treatment for exercising applicable privacy rights. Authorised agents may submit requests subject to appropriate verification.

9. International Transfers

Shopify and other providers may process information outside Hungary and the European Economic Area.

Where required, transfers rely on an applicable adequacy decision or appropriate safeguards, such as the European Commission’s Standard Contractual Clauses, together with additional measures where necessary.

Contact us for further information about the safeguards applicable to your data and how to obtain a copy, subject to appropriate redactions.

10. How Long We Keep Information

We retain information only for as long as needed for the relevant purpose and applicable legal requirements.

• Orders, invoices and tax records: For the statutory retention period applicable to each record.

• Accounts: While needed to provide the account, followed by any justified legal or administrative retention.

• Support, returns and warranty records: To resolve the matter and address applicable warranty obligations or legal claims.

• Marketing records: Until withdrawal or an earlier retention review, with limited suppression records retained to honour opt-outs.

• Consent and privacy requests: As needed to demonstrate compliance and resolve related disputes.

• Security logs and analytics: For periods proportionate to security or measurement needs.

• Cookies: Until their stated expiry, deletion or earlier withdrawal where applicable.

Where information must be retained for legal reasons, an account deletion request will not necessarily delete those records. Information no longer needed is deleted or appropriately anonymised.

11. Automated Processing

Automated tools may support payment checks, fraud detection and advertising audience selection. These activities are not necessarily decisions producing legal or similarly significant effects.

Where applicable law provides safeguards, you may request human intervention, explain your position and contest a decision.

Payment or credit providers may make separate decisions under their own privacy notices.

12. Your Data Protection Rights

Subject to applicable conditions, you may:

• Access your personal information.

• Correct inaccurate or incomplete information.

• Request deletion or restriction of processing.

• Receive eligible information in a portable format.

• Object to processing based on legitimate interests.

• Object to direct marketing.

• Withdraw consent without affecting earlier lawful processing.

• Exercise applicable rights concerning solely automated decisions.

Contact our privacy email or use the privacy-request tools on our website. We may request proportionate information to verify your identity.

For GDPR requests, we normally respond within one month. If a permitted extension is necessary, we explain the reason within that initial period. Requests are generally free of charge, subject to legal exceptions.

13. Security & Children

We use appropriate technical and organisational measures to protect personal information. No system can guarantee absolute security.

Our store is intended for a general audience and is not directed at children. If you believe a child has provided information without any required authorisation, contact us so we can investigate and take appropriate action.

14. Complaints

Please contact us if you have concerns about how we handle your information.

You may also complain to a competent data protection authority, including the authority in the country where you habitually reside, work or believe an infringement occurred.

For Hungary:

Hungarian National Authority for Data Protection and Freedom of Information (NAIH)
Website: https://www.naih.hu/

You do not have to contact us before exercising this right.

15. Changes to This Policy

We may update this policy to reflect changes in our services, processing practices or legal obligations. The date above identifies the latest version.

Where required, we will provide additional notice or obtain fresh consent before introducing relevant changes.

Privacy enquiries: info@icharger.store